Small Business Support >> IT Support Details
More information about our Business IT support
  • Unlimited Telephone Assistance
    • All of our contracts include unlimited telephone assistance giving you instant access to a local skilled engineer
  • Unlimited Remote Support
    • All of our contracts include unlimited remote support giving you a faster and more efficient service
  • Local On-site Support
    • We also have locally based engineers ready to visit, often within the hour.
  • IT Manager dedicated to your business
    • You have direct, personal access to a local Director who takes time to understand your business and can make things happen - fast!
  • No Call Centers - No Waiting!
    • When you call you willspeak to a locally based skilled engineer who can help you straight away.
  • 24/7 Monitoring & Management
    • Using sophisticated support technology your systems are monitored 24 hours a day, 7 days a week and we pro-actively manage every computer that we look after. We often know about issues even before our customers do, saving them time and money!
  • Pro-active Maintenance
    • We perform regular maintenance work, even when your computers appear to be working well, to help prevent future problems. Why wait until it’s too late?
  • Rolling Monthly Contracts with No-Tie-In Period
    • Our BusinessCARE contracts have been specifically designed for small businesses to enable us to take total responsibility for the smooth running of your IT systems while you focus on your business.
  • One Off Solutions and Ad Hoc Work Undertaken
    • You don't need a contract to use us. We are happy to work with you on single issues or projects.
  • High Quality Economical Solutions
    • We know the best low cost solutions for small business without compromising on the quality. We can help keep costs down and provide a personal service to you whilst also maintaining very high standards.
  • Excellent Proven Track Record
    • We have many testimonials from delighted customers that we are happy to share with you. Please see a selection on our
    Testimonials page.
  • Fully Managed Back-up Solutions
    • We can provide a range of high security, fast restore back-up solutions including a fully managed back-up service for total peace of mind.
In short, at NalTech we offer a completely new kind of computer support experience for any small business with a computer requirement or problem.
 
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