Home Computer Support >> Home Support Contracts
Why should you get a HomeCARE contract?
Because…

  • You care about what’s on your computer, whether it is family photo’s, music, financial or other important personal information
  • You care about who can see, change or remove this information
  • You care about when and if you can use your computer.

We care too!

A HomeCARE service contract gives you the ultimate peace of mind that your computer is being regularly updated and checked for viruses and other problems, vastly reducing the likelihood of failures and security problems in the future. Plus you have instant access to one of our friendly technical experts to resolve any problems you do encounter.
Our pro-active approach to maintaining your PC, even when it appears to be operating perfectly, is unique and means that the number and severity of problems you will encounter is massively reduced compared to the usual break and fix approach. Saving you time, money and possibly a lot of heartache in the future.
Instant Support!
Our technology enables us to fix over 90% of computer problems remotely. What exactly does this mean? Well, provided you give us permission, our technicians can literally see and operate your computer from our end while you are in the comfort of your home or even overseas in a hotel. It is totally secure and means that we can fix many of your computer problems instantly without you having to wait for a technician to visit. You just sit back and relax while our experts solve the problem right in front of your eyes… often within minutes! if we are unsuccessful in fixing your problem remotely then we can arrange for one of our technicians to visit you at your convenience.
What Does HomeCARE Give You?
All HomeCARE service contracts include a comprehensive computer housekeeping and maintenance service. This weekly service is carried out on your behalf and will:
  • Help to keep your data safe and secure
  • Reduce the risk of your computer crashing
  • Help to keep your computer running fast and efficiently
  • Reduce the chance of serious problems which may cause you to lose information or be without the use of your computer for a long      period of time
  • Reduce the necessity for costly repairs
HomeCARE contracts also include telephone help and advice, instant remote technical support, and on-site visits to resolve problems that canot be dealt with remotely (depending on contract level). Choose NalTech to keep your computer equipment safe, your network secure, and everything trouble free.
Which Is The Right HomeCARE Contract For You?
To select the best Service Contract for you simply download the HomeCARE document below (by clicking on it) and view the table to see which one best fits your requirements.
pdf  
If you have problems opening the document or you have any questions about it than simply fill out a service request form, as we will be happy to discuss your requirements and recommend the most appropriate solution.