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NalTech Overview
NalTech is dedicated to providing high quality IT support to small businesses and home users throughout the GTA. We provide the best service for the best for the best price in town. That is our guarantee.
NalTech was established in 2005 with the goal of providing "corporate quality" IT support to home users without the associated high costs.
In early 2007, the company was restructured and our services were expanded to small businesses. Today, we have served hundreds of customers from diverse sectors including Health, Leisure, Finance, Insurance and Marketing, to name a few.
We have achieved this success through our unique structure which combines advanced support technology with local, friendly, professional delivery to provide a flexible, high quality service… at an affordable price.
The unwavering focus of the business is to remove our client’s worries and concerns about their computers and anything that communicates with, runs on, or connects to them.
Our support technology enables us to monitor and manage all our client’s computers simultaneously and pro-actively work on them preventing problems before they occur saving time and money. Most problems can be fixed remotely, often within minutes, but we also have engineers based throughout Ontario ready to visit clients when needed.
We do not patronize our clients; we work with them to achieve their goals through technology, not despite it. We understand people and business, not just technology.
At NalTech our unique structure provides our clients with superb support and a level of service that is the hallmark of the industry.
Technology has made communication easier and more effective than ever. We realize the potential of the internet and try to leverage the maximum benefit of technology. We use a simplistic approach for the delivery of Information Technology using the latest advancements in technology and by helping protect your home or business and give you peace of mind.
Our mission is to deliver personalized solutions, timely service, and ongoing technical guidance that will result in a longstanding relationship. At NalTech, we customize our services to meet your exact needs and demands. We have a team of IT specialists who put creative thinking, dedication and knowledge to work for you, no matter how big or small the project is.
At NalTech you can count on our unwavering commitment to ensure your satisfaction.
What Services Do We Provide?
As we mentioned above, we really only offer one service… to remove all your worries and concerns about your computers and anything that communicates with, runs on, or connects to them. If we can achieve this we know our customers will be delighted that they can concentrate on using them to achieve their goals, whether that’s simply doing some on-line shopping or growing a successful business.
More specifically our services include:
•Troubleshooting And Repairs
•'No Tie In' Home & Business Service Contracts
•Virus Detection, Removal and Protection
•Preventative Maintenance
•Data Recovery and Backup
•Hardware Recommendation and Supply – anything from a basic computer to an entire office infrastructure
•New PC Set-up
•Network installation and maintenance
•Software Supply, Installation and Set-up
•Upgrades
•System Specification, Installation & Maintenance
•Web Design
•Help, Advice and Training
•Consultancy
For more detailed information on the above see Services page. If the service you require is not here then we can almost certainly still help you simply fill out a Services Request From to discuss your requirements in more detail.
Networking: Computer networks are the foundation of all enterprise systems. Our experienced team of network professionals have implemented small to large scale computer networks. We truly understand your need for a highly secure computer network for your home or business and provide a number of low cost and high performance network solutions.
Support: No IT implementation is complete without an affordable and efficient support system. Our team have been trained to be highly responsive towards all kinds of issues regardless of the magnitude. We efficiently leverage our skills to provide you with the best possible support. If it is connected to your network, we can support it!
Training and Education: With technology rapidly changing in this fast paced industry, training becomes a crucial part of IT. At NalTech we have excellent training methodologies and believe in keeping our resources up to date. We use the latest technologies in helping our customers and provide necessary training for all our IT implementations. We also develop extensive documentation for all our customers for their various IT needs at their request.
Our Service Engineers:
At NalTech we operate a mobile force of technical experts. We are not only passionate about technology and highly skilled technicians but we also manage your problem from start to finish. We are friendly and happy to talk you through anything that we are doing so you do not feel left in the dark.